Informational Technology Position - Excelsior Springs 40
Position: Informational Technology Position
Subject Area: (none)
Job Title: Technology Support Specialist
Job Location: Excelsior Springs School District
Beginning: Immediately
Deadline: Open until filled **
District: Excelsior Springs 40
Excelsior Springs, MO 64024
Telephone: 816-630-9200
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Job Description:

The Technology Support Specialist’s job is to ensure proper computer and technology operations for end-users to accomplish their duties. In conjunction, these tasks will be expected to be performed with a high level of social and intrapersonal skills as demonstrated through communication, teamwork, and collaboration. Job responsibilities may be required to be carried out in school buildings, offices, classrooms, labs and designated instructional/learning areas.
 
QUALIFICATIONS
  • Two-year college or technical degree preferred and 1+ years of experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position
  • 1+ years of experience with current Windows operating systems
  • Working experience with computers in a managed client environment
  • Working knowledge of Microsoft Office Suite and internet applications
  • Experience supporting multimedia systems including digital projectors, television, audio systems, and interactive whiteboards
  • Ability to maintain confidentiality, communicate clearly orally and in writing.
  • Strong interpersonal, and analytical skills
  • Ability to work responsibly with minimal supervision; work occasionally after hours
  • Ability and desire to provide excellent customer service to internal and external customers
  • A+ Certification (preferred)
  • 1+ years of experience with current Apple OS systems (preferred)
  • Experience using Jamf (preferred)
  • Experience installing, terminating and the testing Cat6 cable (preferred)
ESSENTIAL JOB FUNCTIONS
  1. Provides an on-site hardware support resource for all school personnel with technology hardware problems or questions relating to PC's, laptops, tablets, Chromebooks, i-devices,  projectors, printers, and other IT related hardware
  2. Educate users on proper Technology work order procedures for technology incidents and requests.
  3. Maintains hardware inventory for the purpose of maintaining necessary equipment and ensuring the availability of items as needed
  4. Effectively diagnose and troubleshoots issues as needed for work orders, including repairs to printers, scanners, projectors, Smartboards, network cables, PC setup, and removal
  5. Sets up iPads and Chromebooks and assists in the management of these devices
  6. Coordinates repair work schedules with school and district office personnel for the purpose of minimizing disruption of services and/or inconvenience
  7. Assist with the installation and updating of district software not capable of being updated remotely by the Technology Department
  8. Installs and replaces/repairs networking and phone cables in the ceiling, walls, and floors
  9. Contributes to the Technology Department to promote a proactive stance with regard to planning for facility remodels and additions
  10. Train and assist users in the proper use of district technology resources
TERMS OF EMPLOYMENT 
Twelve-month employee. Salary, work year, and leave determined by district salary schedule and applicable Board of Education policies. Valid Missouri driver’s license and reliable personal vehicle as a means of transportation between buildings during the workday.
 
PHYSICAL AND ENVIRONMENTAL CONDITIONS
Normal school environment and moderate noise levels. Occasional prolonged and irregular hours; frequent sitting, standing, stooping, bending, kneeling, pushing and pulling; occasional lifting up to 40 pounds; prolonged use of computer and repetitive hand motions. The employee is occasionally required to grasp; feel; drive; climb or balance; and stoop, kneel, crouch, or crawl.
 
Must be able to work at desk/computer for extended periods of time.  Must be able to have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment. Specific vision abilities required by this job include visual ability requires mono and color vision, close vision, distance vision, depth perception and ability to adjust focus.
 
Interested candidates should apply online: https://excelsiorsprings.tedk12.com/hire/index.aspx
                                                                  
The Excelsior Springs School District is an Equal Opportunity Employer.

** District reserves the right to close any Job Posting when a suitable applicant has been found before the deadline date.

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