Informational Technology Position - Clayton School District
Position: Informational Technology Position
Subject Area: (none)
Job Title: Lead Technician
Job Location: Administration Center
Beginning: Immediately
Deadline: Jun 26, 2019**
District: Clayton School District
Clayton, MO 63105
Telephone: 314-854-6000 EXT 6032
Email:
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Job Description:
The School District of Clayton is seeking a Lead Technician for its Technology Department.  The Lead Technician provides technical support for District technology resources including hardware repair, loading of software, device configuration, application support, user assistance, and basic network troubleshooting.
  
EXAMPLE OF WORK PERFORMED:
  1. Provides on-site and remote technical support to users of District technology resources at multiple locations.
  2. Performs troubleshooting and repair for hardware and software across multiple operating systems and platforms including, but not limited to, Mac, Windows/PC, Chrome OS, and iOS.
  3. Performs basic LAN/WAN connectivity troubleshooting for client devices.
  4. Provides support for peripheral devices such as data projectors, printers and scanners as needed.
  5. Utilizes administration tools to track, manage, and complete support requests.
  6. Responds to support requests in a timely, accurate, and professional manner.
  7. Escalates support requests as needed.
  8. Stays current with District policies, procedures, and other guidelines for technology services.
  9. Engages in ongoing professional development and training as it relates to the position.
  10. Collaborates and communicates with other members on the technology team to improve and sustain services.
  11. Manages a variety of large and small scale IT projects.
  12. Provides leadership and support to district technician(s) as directed.
  13. Leverages certifications (ex: ACMT, A+/CompTIA, Google, etc.) and scripting language proficiencies (ex: Unix, C Shell Scripts, MS PowerShell, etc.) to provide Tier 2 and 3 support.
  14. Assists with other duties as assigned.
Education:   Associate degree or technical trade program completion preferred. 
Certification:  Education and/or technically related certifications (ex: A+) for multiple platforms preferred.
Experience:  Minimum of 5 years experience in computer/technical support required.  Project management and leadership experience preferred.
Compensation:  Highly-competitive salary
BenefitsComprehensive benefits package
FLSA status:  Non-exempt.
Work Calendar:  260 day calendar
 
Please understand that in order to be considered as a candidate you must complete all steps in the application process. These steps include completing the online application, uploading your cover letter, resume and transcripts (if applicable) and providing three current references.
  
Equal Opportunity Employer 
It is the policy of the School District of Clayton not to discriminate on the basis of race, color, religion, gender, national origin, age, or disability in its programs or employment practices as required by Title VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975 and Title II of the Americans with Disabilities Act of 1990.  Full Non-Discrimination Disclosure
 

** District reserves the right to close any Job Posting when a suitable applicant has been found before the deadline date.

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