Informational Technology Position - St. Josephs Academy
Position: Informational Technology Position
Subject Area: (none)
Job Title: IT Help Desk Technician
Job Location: St. Joseph's Academy, Frontenac, MO 63131
Beginning: Immediately
Deadline: May 22, 2019**
District: St. Josephs Academy
St. Louis, MO 63131
Telephone: 314-394-4329
Job Description:
IT Help Desk Technician
Under the general direction, guidance and supervision of the Director of Technology, the IT Help Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. The incumbent is responsible for overseeing, monitoring and performing hardware repairs on student/faculty laptops.  This includes ordering and monitoring part orders and ensuring repairs are completed and properly documented on a timely basis.  The candidate will also assist with the development of end user training materials or documentation, as directed, and update and monitor pertinent documentation for Service Desk staff. The candidate will follow up with the appropriate person(s) involved on any open tickets or outstanding issues.
Interested candidates can review the full job description/qualifications online using this link
Interested candidates are encouraged to apply by emailing their cover letter and resume to

** District reserves the right to close any Job Posting when a suitable applicant has been found before the deadline date.
**** REAP Applicants: If you want to notify the school district of your interest in this job, click here.