Job Description:
The School District of Cape Girardeau is seeking a full-time Technology Support Specialist for the 2024-25 academic year.
 
The Technology Support Specialist is responsible for providing a variety of field-based technical support to users in school and administrative buildings on end-user devices including; desktop computers, printers, Smartboards, and other peripherals. In addition, this position will provide some high-level troubleshooting support for instructional and administrative software in a networked environment.
 
Required Qualifications

• Associate’s degree in computer science or related engineering fields
• OR two years of experience providing customer support of desktop systems and applications in a network environment; or any combination of experience and training which provides the applicant with the knowledge, skills, and ability required to perform the work.
• Knowledge of Windows systems software
• Knowledge of software installation
• Knowledge of Chrome Operating Systems
• Demonstrates strong project management skills
• Experience with Windows Server including Active Directory, Group Policy, DHCP, DNS, and IIS.
• Proficiency in Microsoft Office programs including Word, Excel, and PowerPoint, and other Microsoft Office programs.
• Ability to work on multiple projects at once.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to maintain confidentiality at all times.
• Demonstrate excellent organizational and planning skills; including the ability to prioritize.
• Ability to work well under pressure.
• Ability to work with others on multiple tasks/projects and complete assignments with specified deadlines.
• Ability to lead and offer guidance to others.
• Ability to meet deadlines and manage time appropriately.

 
General Information
 
For more information and to apply for these positions, visit www.capetigers.com (Careers).
 
Application Deadline:  Open until filled.